Privacy Policy

ECTN Experts is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://www.ctnstashipping.co.in/ and use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, company name, and other details you provide when contacting us, requesting a quote, or using our services.
Document Information: Details and copies of shipping documents, certificates, and other related materials submitted for processing.
Technical Information: IP address, browser type, operating system, referring URLs, pages viewed, and other analytics data collected via cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

Provide and manage our shipping and certification services.
Process applications and deliver certificates.
Communicate with you regarding your inquiries, orders, or services.
Send reminders about certificate expirations and renewals.
Improve our website, services, and customer experience.
Comply with legal obligations and enforce our terms and conditions.

3. Sharing Your Information

We may share your information with:

Service Providers: Third-party vendors who assist in providing our services, such as payment processors and IT support.
Regulatory Authorities: Government agencies or other entities as required by law or for compliance purposes.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

We do not sell or rent your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Your Rights and Choices

You have the right to:

To exercise these rights, please contact us using the information provided below.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, analyze website performance, and for marketing purposes. You can control cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such sites. We encourage you to read the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.